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HOT JOBS, REAL CAREERS!

Customer Service

    Customer Relations Executive/s
    The Job requires skills to ensure that client relationships are managed efficiently and effectively.

  • Ensure information pertaining to the account is provided to the customer on a timely basis and that the information provided is accurate.

  • Interact with the client for obtaining feedback relating to services provided by the company.

  • Act as a one-point contact for the customers through telephone, email, webchat and be part of a team provididng call support management system.

  • Suggest value additions in services provided, Follow up with the concerned groups, collate and comile the information required and present it.

  • Required qualifications:
    Smart Graduate / MBA from Recognized University / Institute with minimum 6 months work experience, preferably in Customer Bank, Credit Card Servicing, or Travel Agency and handling a large customer profile of retail clients. Excellent command over written and spoken English is a must.

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